TERMS, PRIVACY AND COOKIES POLICY
Good morning!
If you came here, it is a reliable sign that you value your privacy. We understand this perfectly, that’s why we have prepared this document for you, in which you will find the rules for the processing of personal data and the use of cookies in connection with the use of the website tqms.pl, shop.tqms.pl
Formal information for starters – the website administrator is TQMS Sp. z o.o. based in ul. Płudzińska 7A, 21-300 Radzyń Podlaski, entered into the National Court Register under number 0000653517.
In case of any doubts related to the privacy policy, you can contact us at any time by sending an email to anna.kowalczyk@tqms.pl
If you are a registered user and upload images to your site, you should avoid sending images with EXIF location tags. Visitors to the site can download and read the full location data from the images on the site.
Short version – the most important information
We care about your privacy, but also about your time. That’s why we’ve prepared an abridged version of the most important privacy principles for you.
* By creating a user account via the site, placing an order, subscribing to the newsletter, submitting a complaint, withdrawing from the contract or simply contacting us, you provide us with your personal information and we guarantee that your data will remain confidential, secure and not will be made available to any third party without your express consent.
* We entrust the processing of personal data only to verified and trusted entities providing services related to the processing of personal data.
* We use Google Analytics analytical tools that collect information about your website visits, such as the subpages you viewed, the time you spent on the website, and the transitions between individual subpages. For this purpose, Google LLC cookies are used for the Google Analytics service. As part of the mechanism for managing cookie settings, you have the option of deciding whether we will be able to use marketing functions as part of Google Analytics or not.
* We use marketing tools, such as Facebook Pixel, to target you ads. This is related to the use of Facebook cookies. As part of the cookie settings, you can decide whether you agree to use Pixel Facebook for us in your case or not.
* We embed video from YouTube on the site. When you play such recordings, Google LLC cookies are used for the YouTube service.
* We provide the opportunity to use social functions, such as sharing content on social networks and subscribing to a social profile. The use of these functions involves the use of cookies for social network administrators such as Facebook, Instagram, YouTube, Twitter, Google+, LinkedIN.
* We use the site from the Disqus comments system. This is related to the use of Disqus cookies.
If the above information is not enough for you, you will find further details below.
Personal data
The administrator of your personal data in the meaning of the provisions on the protection of personal data is the company TQMS Sp. z o.o. based in ul. Płudzińska 7A, 21-300 Radzyń Podlaski, entered into the National Court Register under number 0000653517.
The purposes, legal bases and period of personal data processing are indicated separately for each purpose of data processing (see the description of the individual purposes of processing personal data below).
Permissions. The RODO grants you the following potential rights related to the processing of your personal data:
* the right to access personal data,
* the right to rectify personal data,
* the right to delete personal data,
* the right to limit the processing of personal data,
* the right to object to the processing of personal data,
* the right to transfer data,
* the right to lodge a complaint to the supervisory body,
* the right to withdraw consent to the processing of personal data, if you have given such consent.
The rules related to the implementation of the indicated powers are described in detail in art. 16 – 21 RODO. We encourage you to read these regulations. For our part, we consider it necessary to explain to you that the above-mentioned entitlements are not absolute and you will not be entitled to all processing of your personal data. For your convenience, we have made every effort to indicate the rights to which you are entitled as part of the description of individual data processing operations.
We emphasize that you always have one of the rights indicated above – if you think that we have violated the provisions on the protection of personal data when processing your personal data, you have the possibility to file a complaint with the supervisory body (President of the Office of Personal Data Protection).
You can also always ask us to provide you with information about what data we have about you and for what purposes we process it. All you need to do is send a message to anna.kowalczyk@tqms.pl. However, we have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. You can also use the e-mail address given above if you have any questions related to the processing of your personal data.
Security.
We guarantee the confidentiality of all personal data provided to us. We ensure that all security measures and personal data protection required by the personal data protection regulations are taken. Personal data is collected with due diligence and properly protected against access by unauthorized persons.
List of assignments.
We entrust the processing of personal data to the following entities:
nazwa.pl sp. z o.o., Mieczysława Medweckiego 17, 31-870 Kraków, NIP: 6751402920 – in order to store personal data on the server,
Dreamcommerce SA, ul. Władysława Łokietka 79, 31-280 Kraków, NIP: 9452156998 – in order to use sales pages in which an e-mail address is given,
Accounting Office Abakus, ul. Pocztowa 4, 21-300 Radzyń Podlaski, NIP: 5380001680 – in order to use accounting services that involve the processing of your data when we issue an invoice for you.
All entities entrusted with the processing of personal data guarantee the use of appropriate security measures and the security of personal data required by law.
Objectives and processing activities
User’s account. By creating a user account, you must enter your email address and define your account password. Providing data is voluntary, but necessary to create an account. As part of the user profile edition, you can provide further data about yourself, i.e. your name, billing address and shipping address. Providing this data is completely voluntary. You can have an account without providing these further data. In this situation, you will need to enter this data manually by placing an order.
The data entered by you as part of the user account is processed only to maintain the account and provide you with the possibility of using it. Providing data in the user’s account is to facilitate the submission of orders in the store by automatically substituting data for the order form.
The legal basis for the processing of your personal data as part of the user account is the implementation of an account agreement, which you include based on the regulations of the store – art. 6 par. 1 lit. b RODO.
The data collected in the user’s account are processed as part of the WordPress system and stored on a server provided by nazwa.pl sp. O.o., Mieczysława Medweckiego 17, 31-870 Kraków, NIP: 6751402920
Your data will be processed as part of the account as long as you have a user account. After removing the account, your data will be removed from the database, except for data about submitted orders.
You can access your personal data processed within your account at any time by logging in to your user account. After logging in to your account, you can modify your data at any time, as well as delete it, except for data about submitted orders. You can also decide to delete your account at any time.
In relation to the data collected in the user’s account, you also have the right to transfer the data referred to in art. 20 RODO.
Orders. When placing an order, you must provide the data necessary to process the order, i.e. your name, billing address, and e-mail address. Providing data is voluntary, but necessary to place an order.
The data provided to us in connection with the order is processed for the purpose of the contract (Article 6 (1) b), invoice (Article 6 (1) (c) of the GDPR), invoice included in our accounting documentation (Article 6 (1) (c) of the GDPR) and for archival and statistical purposes (Article 6 (1) (f) of the Rural Development Law).
The data contained in the order placed via the store is processed as part of the WordPress system and stored on a server provided by nazwa.pl sp. O.o., Mieczysława Medweckiego 17, 31-870 Kraków, NIP: 6751402920
If you have a user account, your order will be visible within the order history of the account.
Each order is documented with an invoice. Invoices are issued using the Company 2019 system from Elisoft. Invoices are forwarded to the accounting office Biuro Rachunkowości Abakus, ul. Pocztowa 4, 21-300 Radzyń Podlaski, NIP: 5380001680.
Orders are also registered in our internal database for archival and statistical purposes.
Data on orders will be processed for the time necessary to execute the order, and then until the expiry of the limitation period for claims under the concluded contract. In addition, after this date, the data may still be processed by us for statistical purposes. Remember also that we have an obligation to store invoices with your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose.
In the case of order data, you can not rectify this data after completing the order. You also can not object to the processing of data and require the deletion of data until the expiry of the period of limitation of claims under the contract. Similarly, you can not object to the processing of data and request removal of data contained in invoices. After the expiry of the limitation period for claims under the contract, you can be opposed to processing your data for statistical purposes, as well as to request removal of your data from our database.
In relation to the data about orders, you also have the right to transfer data referred to in art. 20 RODO.
Newsletter.
If you want to subscribe to the newsletter, you must give us your e-mail address via the subscription form to the newsletter.
The data provided to us when subscribing to the newsletter is used to send you a newsletter, and the legal basis for their processing is your consent (Article 6 (1) letter and RODO) expressed when you subscribe to the newsletter.
The data is processed as part of the Active Campaign mailing system and stored on a server provided by ActiveCampaign LLC.
The data will be processed for the duration of the newsletter operation, unless you stop using it, which will remove your data from the database.
At any time, you can correct your data stored in the newsletter database, as well as request their removal, giving up receiving the newsletter. You also have the right to transfer the data referred to in art. 20 RHODE.
Complaints and withdrawal from the contract.
If you make a complaint or withdraw from the contract, you provide us with personal data contained in the content of the complaint or a statement of withdrawal, which includes your name, address, telephone number, e-mail address, bank account number.
The data provided to us in connection with the submission of a complaint or withdrawal from the contract are used to carry out the complaint procedure or the procedure for withdrawing from the contract (Article 6 (1) (c) of the RODO).
The data will be processed for the time necessary to carry out the complaint procedure or the withdrawal procedure. Complaints and statements about withdrawal from the contract may also be archived for statistical purposes.
In the case of data contained in complaints and declarations of withdrawal from the contract, you can not rectify this data. You also can not object to the processing of data and require the deletion of data until the expiry of the period of limitation of claims under the contract. After the expiration of the limitation period for claims under the contract you can, however, oppose the processing of your data for statistical purposes, as well as request removal of your data from our database.
E-mail contact.
By contacting us via e-mail, including by sending an inquiry via the contact form, you naturally give us your e-mail address as the sender’s address. In addition, you can also include other personal information in the body of the message.
Your data is processed in this case in order to contact you, and the basis for processing is art. 6 par. 1 lit. a RODO, or your consent resulting from initiating contact with us. The legal basis for processing after the end of contact is the justified purpose of archiving correspondence for internal needs (Article 6 (1) (c) of the GDPR).
The content of the correspondence can be archived and we can not clearly determine when it will be deleted. You have the right to demand a record of the history of correspondence that you carried out with us (if it was subject to archiving), as well as request its removal, unless its archiving is justified due to our overriding interests, e.g. defense against potential claims on your part.
Cookie files and other tracking technologies
Our website, like almost all other websites, uses cookies to provide you with the best experience of using it.
Cookies are small text information stored on your terminal device (eg computer, tablet, smartphone) that can be read by our teleinformation system.
You can find more details below.
Consent to cookies.
During the first visit to the website you are shown information about the use of cookies along with a question about consent to the use of cookies. Thanks to a special tool you have the possibility to manage cookies from the page. In addition, you can always change cookie settings from your browser or delete cookies at all. Remember, however, that disabling cookies may cause difficulties in using the website, as well as from many other websites that use cookies.
Third party cookies.
Our website, like most of today’s websites, uses functions provided by third parties, which involves the use of cookies from third parties. The use of these types of cookies is described below.
Analysis and statistics.
We use cookies to track website statistics, such as the number of visitors, the type of operating system and web browser used to browse the site, time spent on the website, visited subpages, etc. We use Google Analytics in this area, which involves the use of cookies by Google LLC. As part of the mechanism for managing cookie settings, you have the option of deciding whether we will be able to use marketing functions as part of Google Analytics or not.
Marketing.
We use marketing tools, such as Facebook Pixel, to target you ads. This is related to the use of Facebook cookies. As part of the cookie settings, you can decide whether you agree to use Pixel Facebook for us in your case or not.
Social tools.
We provide the opportunity to use social functions, such as sharing content on social networks and subscribing to a social profile. The use of these functions involves the use of cookies for social network administrators such as Facebook, Instagram, YouTube, Twitter, Google+, LinkedIN.
We embed the video from YouTube on the site. When you play such recordings, Google LLC cookies are used for the YouTube service.
We use the site from the Disqus comments system. This is related to the use of Disqus cookies.
Server logs
Using the website involves sending queries to the server on which the page is stored. Each query addressed to the server is saved in the server logs.
Logs include Your IP address, server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server.
The data stored in the server logs are not associated with specific people using the site and are not used by us to identify you.
The server logs are only auxiliary material used to administer the site, and their content is not disclosed to anyone except those authorized to administer the server.